Privacy
Who is responsible
Balkan Lakes, ADRUM GROUP DOO Novi Sad. You can contact us through the Report an issue page.
What we collect
- Suggestions and reports: your message, which page it is about, the language and, if you give them, your name and email. To prevent abuse we keep a one-way hash of your IP address, not the address itself.
- Server logs: like every website, our hosting records technical data about requests (IP address, time, page, browser) for security and operation.
- Editor accounts: if you have an account on the site, WordPress stores your login details.
How long we keep it
Your name, email and the IP hash are erased twelve months after your suggestion is closed. You can ask us to erase them earlier.
Advertising and partner links
What runs at the moment is listed on the advertising disclosure page. When the site shows ads from an ad network such as Google AdSense, the network’s code loads only after you accept “Advertising and partners”. The network then processes data such as your IP address and its cookies under its own privacy policy (Google: policies.google.com/technologies/ads). Your choices (advertising and statistics) are stored in your browser, in the bl_consent cookie, for twelve months; we keep no record of it on our server. Partner links are ordinary links: when you follow one, the partner and the affiliate network that records the click receive your visit. We never pass your location to partners or ad networks.
Statistics
We may use Google Analytics, through the Site Kit plugin, to count visits anonymously: which pages are viewed, roughly where visitors come from and which devices they use. Statistics code loads only after you accept “Statistics” in the cookie banner or in “Cookie settings”; before that no analytics code runs and no analytics cookies are set. Google then processes data such as your device and browser details and an approximate location under its own privacy policy (policies.google.com/technologies/partner-sites). You can withdraw your choice at any time with “Cookie settings” at the bottom of every page.
What we don’t do
We use no social-media trackers, and we don’t sell your data. Maps and fonts are served from our own server.
Your rights
Under the GDPR and the data protection laws of the countries we cover, you can ask to see, correct or erase your data and object to its use, and you can complain to your data protection authority.